Ironworker Management Progressive Action Cooperative Trust

Expanding Job Opportunities for Ironworkers and their Contractors

Save The Date • Project of The Year • Opens October 1st • 6 categories

Just wanted to say that Mark, Michael and Stuart from FMI and Trevor from PWC did an excellent job engaging the classroom in discussion each day, and had a great program format for teaching. The information they brought forward was extremely useful now as I'm sure it will be throughout my career. This was only my 2nd IMPACT course that I have attended, I would like to commend IMPACT on organizing these events for Ironworkers and contractors alike, IMPACT always put on an amazing program, and does a very good job at making these events comfortable and welcoming to attend. I plan to attend more IMPACT events as the information is always very useful and IMPACT does a great job of finding the right instructors for the occasion. I would like to thank everyone at IMPACT for the work they do to set these events up and providing the opportunity to attend these courses.


Jacob Wicks
Chief Estimator
JCT Metals Inc.

Improving Communication Skills

Tuesday, October 30 (8am) - Wednesday, October 31, 2018 (4:30pm US/Central)
Ironworkers Local 512 Training Center
851 Pierce Butler Route [map]
St. Paul, MN 55104-1634

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Improving Communication Skills: Industry studies show that effective communication skills are a top factor in business success. This course will identify techniques for improving communication with your customers and will present proven communication tools that will enhance your personal communications skills. Specifically, in this course, you will learn:
•How to improve the odds that your message will be received as intended
•How to structure your message for maximum impact
•Techniques for responding well to hostile questions
•Approaches for better understanding verbal and non-verbal communications
•How to use different communication styles and approaches to match the unique situation

Participants will practice each method for maximum effectiveness and will learn to communicate effectively in all situations.

REQUIRED PRE-WORK: Each participant is required to complete a ProScan assessment at least three working days before the event. Registration will close three working days before the event, and no additional participants or swap outs will be permitted.

Who Should Attend:
This course is intended for contractor and union personnel that interact with customers. Attendees might include company leaders, field leaders, marketing and business development personnel, business managers, business agents, and district council leaders.

Meeting Attire:
Business Casual

Registration Fees:
These fees are available through 10/24/2018
Name Price Available To
Member $0.00   Member

Is Media Allowed?

General Hotel Information:
Participant Lodging Recommendations:
Best Western Plus Como Park
1010 Bandana Blvd., W.
St Paul, MN 55108
Phone: (651) 647-1637

DoubleTree by Hilton Hotel St. Paul Downtown
411 Minnesota Street
St Paul, MN 55101
Phone: (651) 291-8800

Embassy Suites by Hilton St. Paul Downtown
175 10th Street, E.
St Paul, MN 55101
Phone: (651) 224-5400

Hampton Inn & Suites St. Paul Downtown
200 7th Street, W.
St Paul, MN 55102
Phone: (651) 224-7400

Travel Information:
The nearest airport is Minneapolis–Saint Paul International Airport (MSP).

For more information please contact:
Ms. Elaine Darby
Administrative Assistant to the CEO
Phone: (202) 393-1147
Fax: (202) 393-1148

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