Ironworker Management Progressive Action Cooperative Trust

Expanding Job Opportunities for Ironworkers and their Contractors

  • 2018 North American Iron Workers / IMPACT Conference
  • New World-Class Breakouts & Speakers
  • Registration is open
  • Secure your spot today

Just wanted to say that Mark, Michael and Stuart from FMI and Trevor from PWC did an excellent job engaging the classroom in discussion each day, and had a great program format for teaching. The information they brought forward was extremely useful now as I'm sure it will be throughout my career. This was only my 2nd IMPACT course that I have attended, I would like to commend IMPACT on organizing these events for Ironworkers and contractors alike, IMPACT always put on an amazing program, and does a very good job at making these events comfortable and welcoming to attend. I plan to attend more IMPACT events as the information is always very useful and IMPACT does a great job of finding the right instructors for the occasion. I would like to thank everyone at IMPACT for the work they do to set these events up and providing the opportunity to attend these courses.

Regards,

Jacob Wicks
Chief Estimator
JCT Metals Inc.

Improving Communication Skills (Training)


Thursday, January 25 (8am) - Friday, January 26, 2018 (5pm US/Pacific)
IW Local Union 416/433 Training Center Las Vegas, NV
960 Wigwam Parkway [map]
Henderson, NV 89014-6780

Register Now
My Meetings

Improving Communication Skills: Most industry studies show that effective communication skills are a top factor in business success. This course will identify techniques for improving communication with your customers and will present proven communication tools that will enhance your personal communications skills. Specifically, in this course, you will learn…
(1) How to improve the odds that your message will be received as intended
(2) How to structure your message for maximum impact
(3) Techniques for responding well to hostile questions
(4) Approaches for better understanding verbal and non-verbal communications
(5) How to use different communication styles and approaches to match the unique situation
Participants will practice each method for maximum effectiveness and will learn to communicate effectively in all situations.
Instructor: Ed Palpant, FMI Corporation.

Related Web Pages and Sites:
Reservation Link: Comfort Inn & Suites in Henderson NV

Who Should Attend:
This course is intended for contractor and union personnel that interact with customers. Attendees might include company leaders, field leaders, marketing and business development personnel, business managers, business agents, and district council leaders.

Meeting Attire:
Business Casual

Registration Fees:
These fees are available through 01/25/2018
Name Price Available To
Member $0.00   Member


Is Media Allowed?
No

Travel Information:
The nearest airport is McCarran International (LAS).

Nearby lodging for participants:
Comfort Inn & Suites - 475 Marks St., Henderson, NV 89014; (702) 387-6500
Holiday Inn Express - 441 Astaire Dr., Henderson, NV 89014; (702) 990-2323
Sunset Station Hotel & Casino - 1301 W Sunset Rd., Henderson, NV 89014; (702) 547-7777
Hampton Inn, 421 Astaire Dr., Henderson, NV 89014; (702) 992-9292


For more information please contact:
Ms. Elaine Darby
Administrative Assistant to the CEO
IMPACT
Phone: (202) 393-1147
Fax: (202) 393-1148
E-mail: edarby@impact-net.org

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