Ironworker Management Progressive Action Cooperative Trust

Expanding Job Opportunities for Ironworkers and their Contractors

Save The Date • Project of The Year • Opens October 1st • 6 categories

Just wanted to say that Mark, Michael and Stuart from FMI and Trevor from PWC did an excellent job engaging the classroom in discussion each day, and had a great program format for teaching. The information they brought forward was extremely useful now as I'm sure it will be throughout my career. This was only my 2nd IMPACT course that I have attended, I would like to commend IMPACT on organizing these events for Ironworkers and contractors alike, IMPACT always put on an amazing program, and does a very good job at making these events comfortable and welcoming to attend. I plan to attend more IMPACT events as the information is always very useful and IMPACT does a great job of finding the right instructors for the occasion. I would like to thank everyone at IMPACT for the work they do to set these events up and providing the opportunity to attend these courses.

Regards,

Jacob Wicks
Chief Estimator
JCT Metals Inc.

Improving Communication Skills (Training)


Tuesday, August 29 (8am) - Wednesday, August 30, 2017 (4:30pm US/Eastern)
Iron Workers LU # 397, Tampa
10201 Highway 92 East [map]
Tampa, FL 33610

My Meetings

Improving Communication Skills Most industry studies show that effective communication skills are a top factor in business success. This course will identify techniques for improving communication with your customers and will present proven communication tools that will enhance your personal communications skills. Specifically, in this course, you will learn…
(1) How to improve the odds that your message will be received as intended
(2) How to structure your message for maximum impact
(3) Techniques for responding well to hostile questions
(4) Approaches for better understanding verbal and non-verbal communications
(5) How to use different communication styles and approaches to match the unique situation
Participants will practice each method for maximum effectiveness and will learn to communicate effectively in all situations.
Instructor: Ed Palpant, FMI Corporation

Who Should Attend:
This course is intended for contractor and union personnel that interact with customers. Attendees might include company leaders, field leaders, marketing and business development personnel, business managers, business agents, and district council leaders.

Meeting Attire:
Business Casual

Registration Fees:
These fees are available through 08/29/2017
Name Price Available To
Member $0.00   Member


Is Media Allowed?
No

General Hotel Information:
Nearest Hotels:
Hampton Inn
11740 Tampa Gateway Blvd.
Seffner, FL 33584
Phone: (813) 630-4321

Country Inn & Suites
11551 Discovery Lane
Seffner, FL 33584
Phone: (813) 675-8600

Quality Inn
10007 Princess Palm Ave.
Tampa, FL 33619
Phone: (813) 622-8557


Travel Information:
The nearest airport is Tampa International Airport (TPA).


For more information please contact:
Ms. Elaine Darby
Administrative Assistant to the CEO
IMPACT
Phone: (202) 393-1147
Fax: (202) 393-1148
Email: edarby@impact-net.org

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